Privacy Policy

Policy Version Number CMB08

About Data Collection, Cookies, and Your Choices.

Throughout this privacy policy, the terms “this site” or “the site”, refers to this website. By continuing to use this site via a mobile application or web browser you acknowledge and agree to the terms outlined in this Privacy Policy.

Data Controller

The data controller of this website is Roble Ltd, with registered VAT number MT 2176 9329, Company Registration Number C 64768 and registered business address at 210, Little Argentina, Triq it-Torri, Sliema, Malta.

Scope of This Privacy Policy

This Privacy Policy applies to all information that is collected through this site; it does not apply to any information that may be collected by other software, mobile applications or websites linked from this site. You should therefore also review the privacy statements of other software, mobile applications or websites that have been linked from this site and which you choose to navigate to so that you understand how those other software, mobile applications or websites collect, use and share your information.

Collection of Information you provide us

We collect information you provide directly to us. For example we collect information when you make a purchase, fill out a form, leave a comment, request customer support or otherwise communicate with us. The types of information we may collect include your Name, Last Name and Email Address, Phone Number, Physical Address, and any other information you choose to provide.

Automatic Collection of Information

When you access or use this site, some information is automatically collected through our hosting infrastructure :

Statistical Information: We collect statistical data about website usage, including the number of visitors, page views, most visited pages, average number of pages viewed per visit, bandwidth usage, geographic traffic sources, browser types, operating systems, and referring websites.
Access Logs and Error Logs: We maintain access and error logs for security and troubleshooting. These logs include IP address information unless the visitor uses privacy tools or services that mask their IP. Logs are retained for a maximum of 30 days and are automatically deleted thereafter.
Purchase History: We track purchases made on this site for sales handling and fraud prevention. This information includes contact information, billing details, delivery details, and goods or services purchased, and other info as provided by the user during checkout. Purchase records may include the buyer’s IP address, which helps us block fake transactions or BIN attacks originating from specific IPs.

Use of Collected Information

We may use information about you for various purposes, including to:

Keep you informed with promotional offers, if you have opted in to receive such communications;
Improve the website experience and performance;
Support marketing and advertising efforts;
Provide you with the service or product you requested;
Process transactions and send you related information, including confirmations and receipts;
Send you technical notices, updates, security alerts, and administrative messages;
Respond to your comments, questions, and requests, and provide customer service;
Detect, investigate, and prevent fraudulent transactions and other illegal activities;
Retain your personal information to comply with legal obligations, prevent fraud, collect fees owed, resolve disputes, troubleshoot problems, enforce our Terms of Use, and take other lawful actions.

Sharing of Information

We may share information about you in the following circumstances:

With our current and future partners, service providers, and any hired sub-contractors who assist in operating the website or fulfilling requests made through it;
In connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition of all or part of our business by another entity;
In response to lawful requests, such as those required by applicable legislation, regulation, or legal process;
If you request a delivery or shipping service: We will share your information with a courier or logistics company in order to have your order consigned;
If you opt in or subscribe to our newsletters: Your name, surname, and email address will be shared with our email marketing provider solely for the purpose of sending you communications you have agreed to receive.

Security of your Personal Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We are aware of our responsibilities to protect the security, confidentiality and integrity of your information. Despite precautions, no physical or electronic security system is impenetrable. As a result, we cannot guarantee the security of our data, nor can we guarantee that the information you supply will always remain private.

Type of Cookies We Use

Cookies are files that are placed on your computer, mobile device or any other device that you use to access this website or other websites that similarly use cookies. Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. We use both session and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

woocommerce_cart_hash

Type: Session Cookie
Why it’s Essential: Tracks cart changes—without it, the cart wouldn’t update properly.

woocommerce_items_in_cart

Type: Session Cookie
Why it’s Essential: Tracks items in the cart to maintain cart state across pages.

wp_woocommerce_session_

Type: Persistent Cookie (expires after 2 days)
Why it’s Essential: Contains a unique code for each customer to retrieve cart data from the database.

__stripe_mid

Type: Persistent Cookie (expires after 1 year)
Why it’s Essential: Set by Stripe to detect and prevent fraud during payment transactions.

elementor_popup_dismissed

Type: Persistent Cookie
Why it’s Essential: Set when the user closes the cookie notice popup. Prevents the popup from appearing again. Does not track or store personal data.

siteground_optimizer_user

Type: Persistent Cookie
Why it’s Essential: Used by SiteGround Speed Optimizer to store user-specific caching preferences or exclusions. Helps improve site performance for all users.

sg_security_session_id

Type: Session Cookie
Why it’s Essential: Set by SiteGround Security Optimizer to manage session security and prevent unauthorized access or brute-force attacks.

Optional Cookies

There are no optional cookies used on this website, hence there is no option provided to enable / disable such type of cookies.

Your Choices

Erasing Account Information: If you wish to delete your account and account history, please email us. Note that we may retain certain information as required by law or for legitimate business purposes. We may also retain backup or archived copies of your information for a limited time, in accordance with our data retention policies.
Erasing Information Posted on this Website: If you wish to have any information you’ve submitted on this website deleted, please contact us.
Erasing Cookies: If you prefer to avoid the use of cookies on this website, you must first disable cookies in your browser settings and then delete any cookies stored by this site. Most browsers accept cookies by default, but you can configure them to remove or reject cookies. Please refer to your browser’s help function for detailed instructions. Instructions may vary depending on your browser or device. Disabling cookies may affect site functionality.
Opting Out from Promotional Communications: You may opt out of receiving promotional communications at any time by contacting us. If you opt out, we may still send you non-promotional messages related to your account or transactions.

Changes to this Privacy Policy

We reserves the right to modify or amend this Privacy Policy at any time by posting the amended Policy here. All amended terms take effect upon posting. Each time you use this site, the current version of the Privacy Policy will govern your use.

Contact Information

We welcome your comments regarding our policy. If you believe that we have not adhered to this policy, or if you have any questions please contact us on littleargentin@gmail.com